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H7: Compressor Desynchronization or Sensor Malfunction

H7 TROUBLESHOOTING STEPS:


STEP 1: Verify Line Voltage

TIPS:

  • Measure between L1-L2 to confirm proper input voltage as rated on the data plate.

DISCONNECT POWER TO OUTDOOR UNIT

STEP 2: Evaluate the Installation

TIPS:

  • Assess cleanliness of indoor filters, coil, and blower wheel.

  • Check condenser and ensure adequate space for airflow.

  • Examine outdoor unit's space for proper airflow.

  • Confirm open service valves and proper evacuation for new installations.

  • For multizone systems, check wiring and line sets for correct matching.

STEP 3: Was Main Board Replaced?

TIPS:

  • Verify proper procedures were followed during the board replacement.

  • Ensure wiring from Main board U, V & W matches with compressor U, V & W.

  • Review wiring schematic on the unit or service manual. 

  •  See Heat Paste Installation Instructions.

STEP 4: Perform compressor ohm check

TIPS:

  • Unplug compressor from the main board.

  • Set the meter to 0-200 Ohm scale or auto range.

  • Check resistance from U to W, U to V, and V to W (typically between 0.6 and 2.0 Ohms).

  • Check ohms U, V, and W to ground resistance (should be infinite or OL).

STEP 5: Perform Thermistor/sensor check

TIPS:

STEP 6: Restart system

RESTORE POWER TO OUTDOOR UNIT

STEP 7: Does the compressor run? No

TIPS:

  • Check amperage on each wire to the compressor.​

  • If there is no amperage on one or more of the wires, then the mainboard has failed. Replace Main Board. See Heat Paste Installation Instructions.

STEP 8: Does the compressor run? Yes

TIPS:

  • Compressor starts, and amperage keeps increasing until H7 code is produced may take a while to produce the code.

  • Possible overcharge. See PT Chart.

  • Restriction or kinked refrigerant line. See 4-Point Temp Check Guide.

  • Inadequate airflow

  • Multizone Cross Piping or Crosswire

  • When compressors fail to pump, something within the machine has generally caused the compressor to fail ( undercharge, overcharge, restrictions, poor airflow ) Therefore if a compressor is replaced it is important to check operation thoroughly after replacement to identify the cause of the compressor failure

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